Privacy Policy

• Contact details you submit through our quote and contact forms: name, phone number, email address, origin and destination addresses, moving date and service type.
• Move details such as inventory lists, apartment or home size, access notes, special-handling requests and messages you send us by phone, email, text or chat.
• Payment information needed to bill your move. Card data is processed by our payment provider; we do not store full card numbers on our servers.
• Technical data like IP address, browser type, device, referring page and pages visited, collected through standard web logs, analytics and advertising tags.

• To prepare and send you written moving estimates and answer your inquiries.
• To schedule, coordinate, perform and invoice the services you request.
• To send booking-related text messages and calls (see SMS consent below).
• To handle claims, insurance matters and customer support after your move.
• To measure and improve our website, advertising and customer experience.
• To comply with legal, tax and transportation-regulatory obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

We share information only as needed to run our business:

• With our crews, drivers and vetted contractors assigned to your move — limited to what they need to complete the job.
• With service providers who operate our website, scheduling, phone, text, email and payment systems, all bound by confidentiality obligations.
• With insurers or claims administrators when a claim is filed on your shipment.
• When required by law, subpoena or a government request, or to protect our rights, safety or property.

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted connections (HTTPS) on our website, access controls and limiting employee access to what each role requires. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information only as long as needed for the purposes above or as required by law.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop marketing communications at any time. Washington residents and residents of states with comprehensive privacy laws may also have the right to know what categories of information we collect and to opt out of targeted advertising. To exercise any of these rights, email hello@airusmovers.com or call (206) 717-7177. We will not discriminate against you for exercising your rights. Some records must be retained to meet legal and transportation-regulatory requirements.

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Our website uses cookies and similar technologies to keep the site working, remember your preferences, measure traffic and evaluate the performance of our advertising (including Google Analytics and Google Ads tags). You can block or delete cookies in your browser settings; essential parts of the site will still work, but some features and measurement may be limited.

By providing your phone number and checking the consent box on our quote or contact forms, you agree to receive text messages from AIRUS Movers about your estimate, booking, crew arrival and other service-related updates at the number you provided, including messages sent using an automated system.

• Consent to receive texts is not a condition of any purchase or service.
• Message frequency varies depending on your move and requests.
• Message and data rates may apply.
• Reply STOP at any time to opt out; reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

Mobile information and SMS consent will not be shared with or sold to third parties or affiliates for marketing purposes. Phone numbers collected for SMS purposes are used only by AIRUS Movers and the service providers that deliver our messages.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date.

Questions about this policy or your information? Contact us:

• AIRUS Movers LLC
• 2440 W Commodore Way, Seattle, WA 98199
• (206) 717-7177
• hello@airusmovers.com